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- $35.97 per hour plus Superannuation and generous salary packaging options
- Vehicle and tools provided during business hours
- Permanent Full-Time position with no weekend work
CatholicCare Central Queensland is a large, vibrant, and highly regarded not-for-profit organisation providing a broad range of quality social services throughout the Catholic Diocese of Rockhampton. Guided by our Christian ethos and the principles of Catholic Social Justice, we are committed to inclusive service delivery and proudly welcome employees and clients of all religions, backgrounds, and beliefs.
The Home Maintenance Officer is responsible for supporting clients to remain living safely and independently in their homes by delivering subsidised and fee-for-service maintenance services. The role provides practical handyman support, conducts risk assessments, offers referrals where appropriate, and contributes to the overall viability and performance of the Home Maintenance Program. This position operates under general direction and supports the safety, dignity, and independence of clients through timely and effective property maintenance services.
This role operates in accordance with the Home & Yard Maintenance Service Delivery Model and is responsible for delivering home maintenance services safely, respectfully and within approved scope. The Home Maintenance Officer completes authorised and scheduled works in accordance with safety, quality and program requirements, accurately documents service delivery and client outcomes in approved systems, and escalates safety concerns, scope changes or access issues through established pathways to ensure client wellbeing, workforce safety and compliance with service standards.
- Delivering general home maintenance and handyman services to eligible and fee‑for‑service clients in line with program objectives;
- Conducting on‑site risk assessments of client homes and proposed works to ensure safety, compliance and appropriate service pathways;
- Providing information and referrals to clients or internal staff to support effective service delivery;
- Preparing quotes for minor works in accordance with program requirements and occupational therapist input, where relevant;
- Promoting the Home Maintenance service through professional engagement with clients and external stakeholders;
- Ensuring all works comply with program funding requirements and quality standards;
- Maintaining tools and equipment in safe working condition and operating them in accordance with workplace health and safety protocols;
- Reporting hazards, incidents and vehicle concerns in line with organisational procedures;
- Supporting the financial viability and sustainability of the Home Maintenance Program through accurate documentation and service delivery.
Qualifications and Experience
- Certificate III in Building and Construction;
- Minimum three (3) years of experience in home maintenance, construction, or related field;
- Senior First Aid and CPR;
Core Competencies
- High level of problem‑solving and troubleshooting skills, with capacity to work autonomously;
- Demonstrated ability to assess, plan and complete home maintenance tasks across a range of residential environments;
- Demonstrated ability to undertake risk assessments and implement safe work practices in client settings;
- Sound level of carpentry and general repair skills suitable for home maintenance services;
- Sound level of skill in measuring, estimating and quoting minor works, including documentation;
- Sound communication skills, both written and verbal, to interact with clients, staff, and stakeholders;
- Sound level of computing skills, including mobile apps and data entry systems;
- Sound organisational and time management skills, with the ability to manage competing priorities;
- Demonstrated ability to work independently and as part of a team.
This position requires the completion of an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.
Please note that CatholicCare Central Queensland does not offer visa sponsorship
Applicants must have full and unrestricted working rights in Australia at the time of application.
To apply for this position, please submit the following documents:
- A cover letter clearly addressing the requirements of the role
Early applications are encouraged as applications may be assessed as they are received, and shortlisting and interviews may occur throughout the advertising period.
Apply today for a career that changes lives.
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