Build a Resume That Gets You Hired
A strong resume is your first step toward landing an interview — and ultimately, the job. This guide provides a proven structure to help you present your experience, strengths, and potential in a way that’s clear, modern, and professional.
Whether you’re starting out or switching careers, this universal layout can be adapted for most industries and experience levels.
Example Resume Template
Your Full Name
[Phone Number]
[Email Address]
[LinkedIn Profile] | [Portfolio or Website, if relevant]
Professional Summary
(A high-level overview of your background, key skills, and career goal. Should be 2-3 sentences.) ← Remove this line.
Example:
Motivated and detail-oriented professional with 6+ years of experience in retail operations and team leadership. Proven ability to drive customer satisfaction, meet KPIs, and lead high-performing teams. Seeking to contribute strong communication and problem-solving skills to a dynamic workplace.
Core Skills
(Tailor this section to each job by choosing your most relevant strengths, 6-10 bullet points.) ← Remove this line.
- Customer Service | Conflict Resolution
- Team Leadership | Staff Training
- Project Coordination | Time Management
- Microsoft Office | Point of Sale Systems
- Written & Verbal Communication
- Sales Reporting | Stock Control
Career History
(Focus on your most relevant, recent roles — ideally covering the last decade.) ← Remove this line.
Company Name, Location – Job Title
MONTH 20XX – PRESENT
Example:
- Led a team of [#] staff, increasing sales by [X]% within 6 months
- Managed daily store operations, including rostering, cash handling, and customer service
- Trained 10+ new team members on product knowledge and store procedures
- Resolved customer complaints with a 98% satisfaction rate
Company Name, Location – Job Title
MONTH 20XX – PRESENT
- [Responsibility or achievement]
- [Responsibility or achievement]
- [Responsibility or achievement]
Key Achievements (Optional)
Example:
- Improved team productivity by 25% by introducing new workflow systems
- Won Employee of the Month 3 times for outstanding service and initiative
- Introduced a customer feedback loop that increased Google rating from 3.5 to 4.6 stars
Education
[Degree or Qualification Name]
[Institution Name] – [Year Completed]
Example:
Certificate III in Business Administration
TAFE Victoria – 2023
Certifications (If relevant)
Example:
- Responsible Service of Alcohol (RSA) – 2024
- First Aid & CPR – Red Cross – 2023
Volunteer Work (Optional)
[Role Title]
[Organisation Name] – [Location]
[Year or Date Range]
Example:
- Helped organise and run fundraising events that raised over $10,000
- Supported admin tasks and event coordination for a not-for-profit organisation
Projects (Optional – useful for creatives or digital roles)
[Project Title] – [Date]
Brief one-line summary with the goal and outcome.
Example:
Created a responsive website for a local florist that led to a 40% increase in online bookings within 3 months.
Awards & Honours (Optional)
Example:
- Customer Service Award – Woolworths – 2022
- Leadership Award – Community Youth Group – 2020
Languages (Optional)
Example:
- English – Native
- Vietnamese – Conversational
- Spanish – Basic
References
Available upon request.
Disclaimer
The information in this article is intended as general guidance only and does not constitute professional advice. Hired Here does not guarantee outcomes and is not liable for any decisions made based on the content provided.
Please tailor your resume, cover letters, key selection criteria, and interview responses to suit your personal experience and individual circumstances. For specialised advice, we recommend consulting a qualified career advisor or recruitment professional.
Please note: This downloadable resource is provided in an editable format for convenience. Hired Here does not accept responsibility for any modifications made after download, including any misuse, misrepresentation, or inappropriate language that may be introduced.
If you plan to share or redistribute this content, please ensure it reflects the original intention and tone. For the most up-to-date and accurate version, always refer back to the official resource available on our website.
