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This position is a full‑time role, Monday to Friday, offered initially as a 6‑month contract with the potential for extension or permanency.
Responsibilities
- Scheduling and facilitating support services to a compliment of community-based clients.
- Developing and maintaining strong partnerships with the Disability Support Workers providing front‑line care services to clients in the community.
- Maintaining confidential and accurate documentation and records in relation to the provision of client’s care, preferences, and relevant service delivery information.
- Escalating issues in relation to service delivery and client care to relevant clinical and/or management bodies when required.
- Collaboratively problem‑solving and presenting effective solutions to advocate for clients to ensure their needs are suitably met.
- Daily administrative, data‑entry and supportive functions upon direction from the Line Manager.
Qualifications
- Previous experience in a comparable scheduling position.
- Evidenced experience in a scheduling environment, including the ability to complete required allocations accurately and in a timely manner.
- Demonstrated experience working within the Disability sector (or Community Services sector), including knowledge of NDIS and DHS standards.
- Understanding of current Disability‑related legislation, policy, and standard operating processes.
- Ability to work collaboratively and influence a range of internal and external stakeholders at varying levels of seniority.
- Demonstrated ability to work autonomously whilst using initiative and problem‑solving abilities.
- Excellent interpersonal and communication skills with the ability to work with individuals from all socio‑economic and cultural backgrounds.
- Current unrestricted Driver’s License.
- Working with Children’s & NDIS Workers Check (mandatory).
Benefits
- Excellent workplace culture.
- Birthday leave.
- Free flu vaccinations.
- Flexible working arrangements.Professional Development.
This role will be predominately based at our Brendale office. Some travel to meet with clients within the community may be required, so a current driver’s licence and reliable vehicle are highly advantageous.
All applicants and employees must provide mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.
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