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About the Role
Venue Support Officer | Pritchard’s Hotel | Dream big with us!
Good food, good drinks and good people – what could be better? At ALH, our pubs are a place to escape and feel at home. Where stories are made and retold. And with passion on tap, our team adds to every pub’s story.
A day in the life of a Venue Support Officer:
- Completion of all financial reconciliations as required including maintaining point of sale registers
- Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records
- Manage stock control and stocktakes within the Venue as well as identify and highlight cash and stock variances
- Ensure all VISA obligations are met and managed for team members in the ALH systems
- Reviewing all venue generated reports and providing feedback to key team members
- Assist Management Team in achieving expected audit results as well as compliance and loss prevention
What do we need from you
- You provide outstanding customer service with enquiries via phone, email and face to face
- You understand the importance of privacy & confidentiality with sensitive information
- You maintain the administration area in a well organised and professional manner at all times
- You support the Venue team with service on the floor during peak times of trade
- You attend and contribute your insights in team meetings
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