Security Officer (Brisbane)

About The Role

ACESGroup is seeking experienced and motivated Security Guards to join our team at South Bank in Brisbane. Positions available include Shift Team Leader, Control Room Operator, Rover / Foot Patrol Officer. These roles are part of a client‑focused security operation delivering safe, secure, and customer‑friendly services within a dynamic environment.

Responsibilities and Duties

You will play a key role in maintaining site safety and security, monitoring activities, and ensuring professional service delivery at all times within a crowded place.

• Monitoring CCTV and physical security systems (Control Room Operator)
• Conducting regular visible patrols and responding to incidents (Rover)
• Providing customer assistance and engagement and welfare support with vulnerable people
• Maintaining strong resilience, situational awareness and suspicious activity reporting, including participation in training, exercises, and drills
• Preparing reports, logs, and escalating incidents when required
• Provide high‑quality security services in accordance with client requirements, (including Conditions of Entry management) and ACESGroup standards.
• Operate and utilise ACESGroup’s technology platforms to support site safety and reporting.
• Maintain accurate records and complete reports through digital systems.
• Collaborate with team members, management, and precinct partners to enhance operational efficiency.

Essential Criteria

• QLD Security Licence
• Responsible Service of Alcohol (RSA) Competency Card (current)
• First Aid and CPR (current)
• Understanding of security arrangements for a crowded place
• Customer service experience
• Superior communication skills (written and verbal)
• Exceptional personal presentation
• Reliability and punctuality
• Ability to work on a 24/7 rotating roster
• Ability to pass a LLND (Language, Literacy, Numeracy and Digital) test
• Full QLD Driver Licence
• White Card (or willing to obtain)
• Fire Warden (or willing to obtain)
• Working With Children Check (or willing to obtain)

What ACESGroup Has to Offer

• Be part of an organisation that utilises smart technology, digital platforms, and data‑driven systems to support and empower our people
• Work at Brisbane’s most iconic and high‑profile locations
• Paid breaks
• Uniform provided
• Ongoing career development and clear pathways for progression
• Training and upskilling through our internal RTO
• Be part of our newly registered and first Diploma in security technology starting mid‑2026
• Convenient sites and transport access
• Be part of a team developing security technology such as vision analytics for safety
• A growing national company with diverse opportunities across events, venues, and critical infrastructure
• Attractive employment conditions
• Gain experience using AI for efficient risk management reporting and research.
• ACESGroup can assist suitable candidates in obtaining necessary qualifications via our internal RTO.

Equal Employment Opportunity

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks. ACESGroup does not accept referrals from recruitment agencies.

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Tagged as: Art, Customer Service, Events, First Aid, Management, Medical, Recruitment, RSA, Sport, Tech, Technology, Training, Transport, Uniform Provided, White Card, Working with Children Check

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