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Baby Bunting is Australia’s largest nursery speciality retailer, but we’re much more than that. We’re a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.
Store Location
The store is located in the Tuggerah retail precinct on the Central Coast, surrounded by major homemaker and lifestyle retailers. It is easily accessible via the M1 and surrounding main roads, offers ample parking, and is serviced by Tuggerah train station and local bus routes. It sits next to Westfield Tuggerah, cafés and takeaway options, providing a convenient and well-connected setting for both work and breaks.
Employment Type
Permanent Part-Time.
Shift Schedules
- Roster 1: Monday 11:00am–4:00pm | Saturday 12:00pm–5:00pm
- Roster 2: Wednesday 8:30am–1:30pm | Saturday 10:00am–3:30pm
About the Role
As a Retail Sales Assistant, you’ll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We’re looking for someone who is passionate about helping others and thrives in a dynamic retail environment.
Responsibilities
- Customer Engagement: Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.
- Product Demonstration: Guide customers through product features and benefits, ensuring they make informed choices.
- Stock Management: Maintain accurate stock levels and ensure the store is well-presented and organised.
- Flexible Scheduling: Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.
Qualifications
- Prior Customer Service Experience.
- Ability to work in a fast‑paced environment.
- High standards in customer service and store presentation.
- Proficient in calming irate customers and resolving issues with empathy and professionalism.
- Physical Requirements: Able to lift up to 15kg between floor and shoulder, 10kg above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.
Benefits & Perks
- A supportive, friendly team culture that celebrates wins and supports your goals.
- Competitive salary / hourly rate.
- Paid parental leave to support you and your family.
- Training pathways to support your growth and career development.
- Employee Assistance Program for your wellbeing.
- Generous team discounts.
Hiring Process
- Apply online – Submit your application.
- Complete a quick Sapia interview – A text-based chat, with one video question you can do in your own time.
- Get assessed fairly – Your responses are evaluated without bias.
- Move to final face‑to‑face interview – If successful, you’ll be invited to complete pre‑employment checks.
- That’s it – A simple, fast, and fair process designed for you.
Tips for Success
- Use your own words – The best responses are personal and honest.
- Think about your experiences – Provide real examples to support your answers.
- Don’t overthink it – We want to know what makes you, you.
Important Information
- Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
- Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.
- We use Sapia.ai to help with the first step of screening with our wonderful Talent team reviewing every response and makes all hiring decisions. Any personality insights you receive are just for you and aren’t shared with Baby Bunting or used to decide your suitability.
At Baby Bunting, we’re proud to offer fair and equitable pay under the Enterprise Bargaining Agreement (EBA), providing clarity, consistency, and confidence around pay and conditions. Hourly rates may vary based on age, role, and when shifts are worked, with higher rates available on weekends and public holidays.
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