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We are looking for a proactive and motivated Quality Support Officer to become a valued member of our team. Under the supervision of the Manager – Quality, Innovation and Patient Safety, this role provides high quality administrative support, document control and compliance assistance, ensuring quality processes are accurate, timely and compliant with relevant standards.
Key responsibilities
- Monitor and review data accuracy in the document management system
- Manage document version control for Standard Operating Procedures (SOPs), work instructions and policies
- Coordinate and schedule document review cycles
- Archive obsolete documents and maintain systems.
- Coordinate meetings, including preparation of agendas and meeting information for agreed meetings
- Assist the Manager with the maintenance and updating of evidence for accreditation standards
The Person
Strong emphasis will be placed on the applicant’s ability to demonstrate the organisations CORE values – Collaboration, Openness, Respect and Empowerment, as well as their ability to commit to and apply these values in the workplace.
Key selection criteria
- Proven experience in a busy administration role, preferably within quality, compliance or technical environment
- Strong knowledge in Document Management Systems
- Experience in a customer service‑orientated environment with strong written and verbal communication skills
- Good organisational skills, high attention to detail, excellent time management skills with the ability to prioritise
- High level of understanding of Quality processes
- High level of computer literacy in Microsoft programs (Word, Excel, and PowerPoint)
- Prepare and distribute meeting agendas, briefing notes and minutes for quality committee meetings
It is a requirement that a current Police Check (issued within last 6 months) is provided as part of the pre‑employment documentation.
The Benefits
As a part of The Friendlies team, you can access an extensive array of benefits such as:
- Attractive salary packaging options: Up to $15900 annually towards household expenses and an additional $2650 annually towards meals and entertainment expenses
- Monthly staff BBQ, Employee of the Month Awards and an Annual awards evening to recognise our outstanding employees and their contributions
Vaccine Preventable Diseases (VPD) Requirements
It is a mandatory condition of employment that some roles within our hospital require you to be vaccinated, and remain vaccinated during your employment, against some or all of the following vaccine preventable diseases; Measles, Mumps, Rubella, Varicella (Chicken Pox), Pertussis (Whooping cough), and Hepatitis. Mandatory vaccination requirements for this role will be discussed further with applicants throughout the application process.
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