Log In
Sign Up
About Us
Imaging Queensland (formerly CitiScan Radiology) is one of Brisbane’s largest and most technologically advanced medical imaging practices, located in the heart of the CBD on Queen Street Mall. Our state-of-the-art clinics provide imaging services to CBD workers, students and residents, offering a comprehensive range of modalities including MRI, Digital X-ray, Low Dose CT, 3D/4D Ultrasound, BMD, Nuclear Medicine and Dental Imaging. We are proud of our solid team culture and our commitment to developing our people, with genuine opportunities for learning, progression and growth as we continue to expand.
About The Role
We have an opportunity for a motivated and customer-focused Medical Receptionist to join our busy front desk team. This role is primarily based at our Imaging Queensland clinic, with occasional support at our Diagnostic Imaging for Women clinic located right next door. You will play a key role in creating a welcoming, qualified experience for patients booking and attending a range of imaging appointments, including X-ray, Ultrasound, CT and MRI. This is a full time position, working Monday to Friday, rostered between 7:30am and 5:00pm. No weekends.
What Your Day Will Look Like
As the first point of contact for our patients, you’ll play a key role in delivering a high standard of care and ensuring the clinic runs smoothly each day.
Your Day-to-day Responsibilities
- Welcoming and checking in patients at the front desk
- Answering phones and managing email enquiries professionally and efficiently
- Booking, rescheduling and managing appointments using our RIS system (Karisma)
- Advising patients on examination preparation requirements
- Quoting fees and processing payments, including Medicare, private health funds, DVA and third-party claims
- Liaising with referrers, doctors and patients to support seamless patient care
- Supporting our clinical teams to ensure an efficient and positive patient experience
- Attending team meetings and participating in training and development opportunities
- Working in line with clinic policies, procedures and standards
#J-18808-Ljbffr
Source ⇲
