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Job title: Maintenance Operative
Location: Ipswich/Norwich (travel between Ocasa sites in Ipswich and Norwich (4 sites))
Contract: Full-time, permanent
Reports to: Facilities Manager
Role Overview
The Maintenance Operative will report to the Facilities Manager, managing maintenance and repairs, ensuring works are resolved effectively across properties in Ipswich and Norwich.
Key Responsibilities
- Completing minor plumbing repairs such as fixing dripping taps or running toilet cisterns
- Painting both full flats and minor touch ups, including filling in damage
- Minor works such as tightening cupboard doors, fixing door handles
- Installing household appliances such as washing machines and dishwashers
- Installing smoke and carbon monoxide alarms
- Changing light bulbs
- Fixing toilet seats
- Site clearance
- Furniture assembly and moving furniture
- Fitting shelves, hanging pictures and installing window locks
- General building and grounds maintenance
- Undertaking maintenance tasks as directed and prioritising tasks according to urgency
- Ensuring standards and procedures are adhered to and working closely with Health & Safety
- Assisting in the improvement of Health & Safety standards across all sites
- Working collaboratively and engaging with other teams within the business
- Supporting the delivery of continuous improvement action plans
- Maintaining a safe and clean environment for all
Experience and Qualifications
- Previous experience in a similar role, confidence carrying out general handyperson, decorating and maintenance tasks
- Good practical skills across a variety of repair and maintenance tasks
- A genuine passion for delivering excellent customer service
- Good communication skills
- Competent with IT
- Full UK driving licence
- Able to work well both independently and as part of a team
- Strong time management skills, with the ability to work to deadlines and balance multiple priorities
- A positive, can‑do attitude and flexible approach to your working day
- Awareness of health and safety for yourself and others on site
- Willingness to work flexibly, including outside normal hours when needed to maintain service continuity
- Access to your own vehicle required; fuel card provided for business fuel costs
Company Benefits
- Enhanced Pension
- 25 days annual leave, plus UK bank holidays (pro rated to working pattern)
- Your birthday off
- Time off to move home
- Life assurance
- Group Income Protection
- Private healthcare via Bupa (taxable benefit)
- Commitment to your learning and development
- Employee wellness resources and events
- Employee Assistance Programme
- Regular team building events
Additional Information
The successful candidate must, by the start of the employment, have permission to work in the UK.
All candidates offered employment must complete a background check, including eligibility to work in the UK, employment referencing, DBS check, and may be subject to further checks as required.
Equal Opportunities
We are committed to creating an inclusive environment and are proud to be an equal opportunities employer.
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