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This role will drive the design, delivery, and embedding of our Neighbourhood Health Hub (NHH) located in Hornsby NSW. We are looking for an experienced Implementation Lead who can turn a complex model into a real, functioning service across multiple partners and systems, leading implementation from readiness through to evaluation in a sustainable, community‑led manner.
Responsibilities
- Lead end‑to‑end implementation of the NHH model across all five stages
- Apply implementation science frameworks (CFIR, ERIC, Proctor outcomes, ABCD) to guide delivery
- Coordinate the staged rollout of Small Teams, Team of Teams, and Hub Facility model
- Build strong cross‑sector partnerships with health, NGO, council, and community stakeholders
- Embed co‑design with people with lived experience and priority populations
- Use local data, asset mapping, and evaluation frameworks (RE‑AIM, Proctor) to drive decisions
- Support commissioning alignment, sustainability planning, and capability building across providers
- Contribute to tools, frameworks, and reporting that support system‑wide implementation
Qualifications
- Relevant tertiary qualifications in health, public health, community services, psychology, social work, implementation science, project management or a related discipline, or equivalent demonstrated experience
- Experience supporting implementation, service development, project coordination, evaluation support or practice improvement within health, community services or a related sector
- Experience in implementation and supporting multi‑site projects or community‑based implementation
- Experience in supporting co‑design, consultation and developing practical resources, training materials and guides
- Demonstrated experience and ability to gather, synthesize qualitative learnings from projects, stakeholder engagement and service delivery activities
- Strong written communication skills, including experience preparing reports and summaries
- Demonstrated ability to work collaboratively with diverse stakeholders across health, community, research, government and not-for-profit settings
- Strong organisational and project management skills with the ability to effectively manage competing priorities across multiple projects
Benefits
- Not‑for‑profit salary packaging, reducing your tax (details via AccessPay)
- Free external, confidential counselling and access to chaplaincy support
- Volunteering opportunities
- Opportunity to purchase additional annual leave
- Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to apply. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
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