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About the role
Detention Service Officers play a key part in ensuring a safe, respectful, and stable environment for individuals in our care. You’ll be the person they interact with daily, helping maintain their wellbeing, guiding them through routine processes, and ensuring security standards are upheld at all times. The work is varied, challenging, and rewarding.
What We Offer
- Paid Training Program: Spend 7 weeks in Perth completing full‑time, paid training that equips you with everything you need to step confidently into the role.
- Nationally Recognised Qualification: Receive a fully funded Certificate III in Immigration Detention Operations giving you valuable qualifications for your future.
- Wage Progression: Earn $31.96 per hour during training, rising to $34.81 plus penalties once you’re operational.
Role Responsibilities
- Foster a safe and respectful environment by engaging directly with detainees and reporting any concerns about abuse, impropriety, or health and wellbeing.
- Ensure the centre operates smoothly, rotating across posts and assisting in high‑priority areas to support staff and detainee safety.
- Conduct screening and monitoring, including searches, security checks, and use of CCTV and alarm systems.
- Respond to emergencies, follow critical incident protocols, and document all incidents and interactions in alignment with the Case Management Framework.
- Perform headcounts, conduct welfare checks, and complete daily reports with accuracy and professionalism.
- Casual Detention Service Officers may be rostered for shifts of up to 12 hours, with up to 84 hours available per fortnight, depending on operational requirements.
To Be Successful You Will
- Be available to complete a 7‑week full‑time training program in Perth.
- Have strong interpersonal and written communication skills.
- Possess teamwork skills and a collaborative mindset.
- Have the ability to complete all required pre‑employment checks, including an Australian Federal Police Check, medical assessment, and drug & alcohol screening.
- Carry out a variety of physical tasks such as push‑ups, sprints, and squats.
- Hold a Working with Children Check or be willing to obtain one.
Start a Career with Purpose
If you’re ready for a role that offers stability, personal growth, and the satisfaction of making a positive impact, we’d love to hear from you. Take the first step toward becoming a Detention Service Officer and apply today.
EEO Statement
We celebrate diversity in our workplace and therefore welcome applications from all people who believe they have the skills and abilities to truly make a difference for our business.
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