ServiceNow Developers / Technical Architects On-Site

Melbourne or Canberra | 12-Month Initial Contract | 5-Year Program Potential | NV2 / TSPV Clearance Required

Join a major long-term Defence program delivering secure, enterprise-scale ServiceNow solutions.

We are seeking hands-on ServiceNow Developers through to Technical Architects who can work independently, contribute from day one and deliver high-quality technical solutions within a secure environment.

Key Responsibilities

• Design, develop, configure and enhance ServiceNow applications, modules and workflows.
• Develop JavaScript-based solutions using Business Rules, Client Scripts, Script Includes, UI Policies and UI Actions.
• Build workflows and automation using Flow Designer and IntegrationHub.
• Develop and maintain integrations using REST and SOAP APIs.
• Configure and support ITSM, ITOM, CMDB and custom ServiceNow applications.
• Manage deployments, update sets, release processes and automated testing using ATF.
• Implement secure development practices, including role-based access controls (RBAC) and ACLs.
• Produce technical documentation and collaborate with architects, developers, testers and stakeholders in an Agile environment.

Essential Skills & Experience

• Minimum 2 years' hands-on ServiceNow development experience.
• Strong JavaScript development skills and experience with ServiceNow Glide APIs.
• Proven experience configuring and customising ServiceNow ITSM, ITOM or custom applications.
• Experience developing integrations, workflows and platform automation.
• Sound understanding of ServiceNow administration, security and deployment processes.
• Ability to work autonomously, troubleshoot complex issues and deliver with minimal supervision.
• Excellent communication, problem-solving and stakeholder engagement skills.

Highly Desirable

• ServiceNow CSA and/or CAD certifications, with additional CIS certifications advantageous.
• Previous experience in Defence, national security or Australian Federal Government environments.
• Experience delivering solutions within secure or classified environments.
• Technical architecture, solution design or enterprise ServiceNow implementation experience.

Mandatory Security Clearance Requirements

• Current or recently held NV2 or TSPV security clearance (within the last 12–24 months).
• OSA (Organisational Suitability Assessment) requirements apply, with current or recently held OSA preferred and willingness to undergo assessment as required.
• Melbourne-based candidates must hold TSPV clearance.
• Canberra-based candidates may hold NV2 or TSPV clearance.

Contract & Location

• Contract: Initial 12 months, with long-term opportunities across a 5-year program.
• Locations: Melbourne or Canberra.
• Working arrangement: Onsite, with periodic Canberra travel required for Melbourne-based resources.
• Contract rates: Competitive and dependent on experience.
• Seniority: ServiceNow Developers, Senior Developers, Technical Leads and Technical Architects encouraged to apply.

Apply Now

If you're an experienced ServiceNow professional with the required security clearance looking for a challenging, hands-on role within a significant long-term Defence program, we'd love to hear from you.