Instructional Design and Engagement Officer

About us

The Australian Digital Health Agency leads the national effort to digitally enable Australia’s health system. We support the delivery of person-centred, connected healthcare through the development and adoption of digital health services and systems. Our work includes managing My Health Record, electronic prescriptions, and the 1800MEDICARE app, ensuring a healthier future for all Australians through connected healthcare.

Our opportunity

We are seeking an experienced and innovative Instructional Design and Engagement Officer (APS6) to design and deliver engaging, accessible education resources and stakeholder engagement activities that support the successful adoption of national digital health programs.

In this role, you will work collaboratively with subject matter experts, healthcare providers, education partners and internal stakeholders to translate complex information into practical learning solutions and resources. You will design and maintain digital learning products, evaluate their effectiveness, and contribute to engagement activities that improve understanding and uptake of digital health technologies.

About you

You will bring:

• Experience designing, developing, delivering and evaluating digital learning resources, eLearning modules, education programs or stakeholder engagement activities.
• Strong communication and stakeholder engagement skills, with the ability to tailor content for diverse audiences.
• Experience applying adult learning principles and contemporary learning methodologies.
• Strong analytical skills and the ability to assess outcomes and drive continuous improvement.
• Experience using learning technologies such as Articulate 360, Vyond, Adobe Creative Suite, Canva or similar tools will be highly regarded.

This role offers the opportunity to help shape how healthcare providers, consumers and communities understand and adopt digital health initiatives across Australia.

How to apply

To apply for these opportunities, please submit your resume and a cover letter (1 page maximum) addressing the requirements outlined above and in the candidate pack. 

Australian citizenship is a mandatory eligibility requirement. Candidates must be able to obtain and maintain both a national police clearance and a baseline security clearance, with the capacity to attain a higher-level clearance if required by the Agency.

To learn more about the Agency, our employee benefits, and what our people have to say about working with us, visit our Careers page.

For queries relating to the application process, please contact the Talent Acquisition team at careers@digitalhealth.gov.au. For position-specific enquiries, please refer to the contact details provided in the candidate pack.

The position may be based in Brisbane, Sydney or Canberra, with consideration also given to candidates in other locations.

Closing date: Sunday 15 November 2026, 11:30pm

Salary: $101,379 - $114,373 plus 15.4% superannuation, depending on skills and experience.